CHAPTER 3 - POWERS
Title 5 > CHAPTER 3
Sections (29)
§ 301 Departmental regulations
The head of an Executive department or military department may prescribe regulations for the government of his department, the conduct of its employees, the distribution and performance of its business, and the custody, use, and preservation of its records, papers, and property. This section does not authorize withholding information from the public or limiting the availability of records to the public. ( Pub. L. 89–554 , Sept. 6, 1966 , 80 Stat. 379 .)
“SECTION 1 SHORT TITLE.
“This Act may be cited as the ‘Working Dog Health and Welfare Act of 2023’.
“SEC. 2 IMPLEMENTATION OF WORKING DOG RECOMMENDATIONS.
(“(a) Definitions.— In this section: The term ‘agency’ has the meaning given the term in section 551 of title 5 , United States Code. The term ‘working dog’ means a dog that has received specialized training in order to perform a particular productive function. The term ‘working dog program’ means a program, the operations of which include the employment of working dogs. The term ‘working dog recommendations’ means the recommendations included in the report of the Government Accountability Office entitled ‘Working Dogs: Federal Agencies Need to Better Address Health and Welfare’, as published in October 2022.
(“(b) Implementation.— Not later than 180 days after the date of enactment of this Act [ Dec. 23, 2024 ], the head of each agency that manages a working dog program shall implement the working dog recommendations. Not later than 180 days after the date of enactment of this Act, a contractor that manages a working dog program on behalf of an agency shall implement the working dog recommendations. Not later than 60 days after the date on which the head of an agency or a contractor that manages a working dog program on behalf of an agency implements the working dog recommendations under this subsection, the head of the agency shall submit to the Committee on Homeland Security and Governmental Affairs of the Senate and the Committee on Oversight and Accountability of the House of Representatives a report on the explicit steps the agency or contractor has taken to complete the implementation.
(“(c) Foreign Partners.— Not later than 180 days after the date of enactment of this Act [ Dec. 23, 2024 ], the Secretary of State shall take appropriate steps to ensure that donations of working dogs provided to foreign partners by the Department of State are executed and monitored according to the working dog recommendations.
(“(d) New Working Dog Programs.— With respect to an agency that establishes a working dog program, or enters into a contract for the establishment of a working dog program, after the date of enactment of this Act, the head of the agency shall ensure that the working dog program implements the working dog recommendations.
(“(e) No Additional Funds.— No additional funds are authorized to be appropriated for the purpose of carrying out this Act.”
“SEC. 301 SHORT TITLE.
“This title may be cited as the ‘Federal Cybersecurity Workforce Assessment Act of 2015’.
“SEC. 302 DEFINITIONS.
“In this title: The term ‘appropriate congressional committees’ means— the Committee on Armed Services of the Senate; the Committee on Homeland Security and Governmental Affairs of the Senate; the Select Committee on Intelligence of the Senate; the Committee on Commerce, Science, and Transportation of the Senate; the Committee on Armed Services of the House of Representatives; the Committee on Homeland Security of the House of Representatives; the Committee on Oversight and Government Reform [now Committee on Oversight and Accountability] of the House of Representatives; and the Permanent Select Committee on Intelligence of the House of Representatives. The term ‘Director’ means the Director of the Office of Personnel Management. The term ‘National Initiative for Cybersecurity Education’ means the initiative under the national cybersecurity awareness and education program, as authorized under section 303 of the Cybersecurity Enhancement Act of 2014 ( Public Law 113–274 ) [ 15 U.S.C. 7443 ]. The term ‘work roles’ means a specialized set of tasks and functions requiring specific knowledge, skills, and abilities.
“SEC. 303 NATIONAL CYBERSECURITY WORKFORCE MEASUREMENT INITIATIVE.
(“(a) In General.— The head of each Federal agency shall— identify all positions within the agency that require the performance of cybersecurity or other cyber-related functions; and assign the corresponding employment code under the National Initiative for Cybersecurity Education in accordance with subsection (b).
(“(b) Employment Codes.— Not later than 180 days after the date of the enactment of this Act [ Dec. 18, 2015 ], the Director, in coordination with the National Institute of Standards and Technology, shall develop a coding structure under the National Initiative for Cybersecurity Education. Not later than 9 months after the date of enactment of this Act, the Director, in coordination with the Secretary of Homeland Security, the Director of the National Institute of Standards and Technology, and the Director of National Intelligence, shall establish procedures to implement the National Initiative for Cybersecurity Education coding structure to identify all Federal civilian positions that require the performance of information technology, cybersecurity, or other cyber-related functions. Not later than 18 months after the date of enactment of this Act, the Secretary of Defense shall establish procedures to implement the National Initiative for Cybersecurity Education’s coding structure to identify all Federal noncivilian positions that require the performance of information technology, cybersecurity, or other cyber-related functions. Not later than 3 months after the date on which the procedures are developed under subparagraphs (B) and (C), respectively, the head of each Federal agency shall submit to the appropriate congressional committees of jurisdiction a report that identifies— the percentage of personnel with information technology, cybersecurity, or other cyber-related job functions who currently hold the appropriate industry-recognized certifications as identified under the National Initiative for Cybersecurity Education; the level of preparedness of other civilian and noncivilian cyber personnel without existing credentials to take certification exams; and a strategy for mitigating any gaps identified in clause (i) or (ii) with the appropriate training and certification for existing personnel. Not later than 3 months after the date on which the procedures are developed under subparagraphs (B) and (C), respectively, the head of each Federal agency shall establish procedures— to identify all encumbered and vacant positions with information technology, cybersecurity, or other cyber-related functions (as defined in the National Initiative for Cybersecurity Education’s coding structure); and to assign the appropriate employment code to each such position, using agreed standards and definitions. Not later than 1 year after the date after the procedures are established under paragraph (1)(E), the head of each Federal agency shall complete assignment of the appropriate employment code to each position within the agency with information technology, cybersecurity, or other cyber-related functions.
(“(c) Progress Report.— Not later than 180 days after the date of enactment of this Act, the Director shall submit a progress report on the implementation of this section to the appropriate congressional committees.
“SEC. 304 IDENTIFICATION OF CYBER-RELATED WORK ROLES OF CRITICAL NEED.
(“(a) In General.— Beginning not later than 1 year after the date on which the employment codes are assigned to employees pursuant to section 303(b)(2), and annually thereafter through 2022, the head of each Federal agency, in consultation with the Director, the Director of the National Institute of Standards and Technology, and the Secretary of Homeland Security, shall— identify information technology, cybersecurity, or other cyber-related work roles of critical need in the agency’s workforce; and submit a report to the Director that— describes the information technology, cybersecurity, or other cyber-related roles identified under paragraph (1); and substantiates the critical need designations.
(“(b) Guidance.— The Director shall provide Federal agencies with timely guidance for identifying information technology, cybersecurity, or other cyber-related roles of critical need, including— current information technology, cybersecurity, and other cyber-related roles with acute skill shortages; and information technology, cybersecurity, or other cyber-related roles with emerging skill shortages.
(“(c) Cybersecurity Needs Report.— Not later than 2 years after the date of the enactment of this Act [ Dec. 18, 2015 ], the Director, in consultation with the Secretary of Homeland Security, shall— identify critical needs for information technology, cybersecurity, or other cyber-related workforce across all Federal agencies; and submit a progress report on the implementation of this section to the appropriate congressional committees.
“SEC. 305 GOVERNMENT ACCOUNTABILITY OFFICE STATUS REPORTS.
“The Comptroller General of the United States shall— analyze and monitor the implementation of sections 303 and 304; and not later than 3 years after the date of the enactment of this Act [ Dec. 18, 2015 ], submit a report to the appropriate congressional committees that describes the status of such implementation.”
“SECTION 1 SHORT TITLE.
“This Act may be cited as the ‘Plain Writing Act of 2010’.
“SEC. 2 PURPOSE.
“The purpose of this Act is to improve the effectiveness and accountability of Federal agencies to the public by promoting clear Government communication that the public can understand and use.
“SEC. 3 DEFINITIONS.
“In this Act: The term ‘agency’ means an Executive agency, as defined under section 105 of title 5 , United States Code. The term ‘covered document’— means any document that— is necessary for obtaining any Federal Government benefit or service or filing taxes; provides information about any Federal Government benefit or service; or explains to the public how to comply with a requirement the Federal Government administers or enforces; includes (whether in paper or electronic form) a letter, publication, form, notice, or instruction; and does not include a regulation. The term ‘plain writing’ means writing that is clear, concise, well-organized, and follows other best practices appropriate to the subject or field and intended audience.
“SEC. 4 RESPONSIBILITIES OF FEDERAL AGENCIES.
(“(a) Preparation for Implementation of Plain Writing Requirements.— Not later than 9 months after the date of enactment of this Act [ Oct. 13, 2010 ], the head of each agency shall— designate 1 or more senior officials within the agency to oversee the agency implementation of this Act; communicate the requirements of this Act to the employees of the agency; train employees of the agency in plain writing; establish a process for overseeing the ongoing compliance of the agency with the requirements of this Act; create and maintain a plain writing section of the agency’s website as required under paragraph (2) that is accessible from the homepage of the agency’s website; and designate 1 or more agency points-of-contact to receive and respond to public input on— agency implementation of this Act; and the agency reports required under section 5. The plain writing section described under paragraph (1)(E) shall— inform the public of agency compliance with the requirements of this Act; and provide a mechanism for the agency to receive and respond to public input on— agency implementation of this Act; and the agency reports required under section 5.
(“(b) Requirement to Use Plain Writing in New Documents.— Beginning not later than 1 year after the date of enactment of this Act, each agency shall use plain writing in every covered document of the agency that the agency issues or substantially revises.
(“(c) Guidance.— Not later than 6 months after the date of enactment of this Act, the Director of the Office of Management and Budget shall develop and issue guidance on implementing the requirements of this section. The Director may designate a lead agency, and may use interagency working groups to assist in developing and issuing the guidance. Before the issuance of guidance under paragraph (1), agencies may follow the guidance of— the writing guidelines developed by the Plain Language Action and Information Network; or guidance provided by the head of the agency that is consistent with the guidelines referred to in subparagraph (A).
“SEC. 5 REPORTS TO CONGRESS.
(“(a) Initial Report.— Not later than 9 months after the date of enactment of this Act [ Oct. 13, 2010 ], the head of each agency shall publish on the plain writing section of the agency’s website a report that describes the agency plan for compliance with the requirements of this Act.
(“(b) Annual Compliance Report.— Not later than 18 months after the date of enactment of this Act, and annually thereafter, the head of each agency shall publish on the plain writing section of the agency’s website a report on agency compliance with the requirements of this Act.
“SEC. 6 JUDICIAL REVIEW AND ENFORCEABILITY.
(“(a) Judicial Review.— There shall be no judicial review of compliance or noncompliance with any provision of this Act.
(“(b) Enforceability.— No provision of this Act shall be construed to create any right or benefit, substantive or procedural, enforceable by any administrative or judicial action.
“SEC. 7 BUDGETARY EFFECTS OF PAYGO LEGISLATION FOR THIS ACT.
“The budgetary effects of this Act, for the purpose of complying with the Statutory Pay-As-You-Go Act of 2010 [ 2 U.S.C. 931 et seq.], shall be determined by reference to the latest statement titled ‘Budgetary Effects of PAYGO Legislation’ for this Act, submitted for printing in the Congressional Record by the Chairman of the House Budget Committee, provided that such statement has been submitted prior to the vote on passage.”
§ 302 Delegation of authority
(a) For the purpose of this section, “agency” has the meaning given it by section 5721 of this title .
(b) In addition to the authority to delegate conferred by other law, the head of an agency may delegate to subordinate officials the authority vested in him— by law to take final action on matters pertaining to the employment, direction, and general administration of personnel under his agency; and by section 3702 of title 44 to authorize the publication of advertisements, notices, or proposals.
§ 303 Oaths to witnesses
(a) An employee of an Executive department lawfully assigned to investigate frauds on or attempts to defraud the United States, or irregularity or misconduct of an employee or agent of the United States, may administer an oath to a witness attending to testify or depose in the course of the investigation.
(b) An employee of the Department of Defense lawfully assigned to investigative duties may administer oaths to witnesses in connection with an official investigation.
§ 304 Subpenas
(a) The head of an Executive department or military department or bureau thereof in which a claim against the United States is pending may apply to a judge or clerk of a court of the United States to issue a subpena for a witness within the jurisdiction of the court to appear at a time and place stated in the subpena before an individual authorized to take depositions to be used in the courts of the United States, to give full and true answers to such written interrogatories and cross-interrogatories as may be submitted with the application, or to be orally examined and cross-examined on the subject of the claim.
(b) If a witness, after being served with a subpena, neglects or refuses to appear, or, appearing, refuses to testify, the judge of the district in which the subpena issued may proceed, on proper process, to enforce obedience to the subpena, or to punish for disobedience, in the same manner as a court of the United States may in case of process of subpena ad testificandum issued by the court.
§ 305 Systematic agency review of operations
(a) For the purpose of this section, “agency” means an Executive agency, but does not include— a Government controlled corporation; the Tennessee Valley Authority; the Virgin Islands Corporation; the Atomic Energy Commission; the Central Intelligence Agency; the Panama Canal Commission; or the National Security Agency, Department of Defense.
(b) Under regulations prescribed and administered by the President, each agency shall review systematically the operations of each of its activities, functions, or organization units, on a continuing basis.
(c) The purpose of the reviews includes— determining the degree of efficiency and economy in the operation of the agency’s activities, functions, or organization units; identifying the units that are outstanding in those respects; and identifying the employees whose personal efforts have caused their units to be outstanding in efficiency and economy of operations.
§ 306 Agency strategic plans
(a) Not later than the first Monday in February of any year following the year in which the term of the President commences under section 101 of title 3 , the head of each agency shall make available on the public website of the agency a strategic plan and notify the President and Congress of its availability. Such plan shall contain— a comprehensive mission statement covering the major functions and operations of the agency; general goals and objectives, including outcome-oriented goals, for the major functions and operations of the agency; a description of how any goals and objectives contribute to the Federal Government priority goals required by section 1120(a) of title 31 ; a description of how the goals and objectives are to be achieved, including— a description of the operational processes, skills and technology, and the human, capital, information, and other resources required to achieve those goals and objectives; and a description of how the agency is working with other agencies to achieve its goals and objectives as well as relevant Federal Government priority goals; a description of how the goals and objectives incorporate views and suggestions obtained through congressional consultations required under subsection (d); a description of how the performance goals provided in the plan required by section 1115(a) of title 31 , including the agency priority goals required by section 1120(b) of title 31 , if applicable, contribute to the general goals and objectives in the strategic plan; an identification of those key factors external to the agency and beyond its control that could significantly affect the achievement of the general goals and objectives; a description of the program evaluations used in establishing or revising general goals and objectives, with a schedule for future program evaluations to be conducted, and citations to relevant provisions of the plans required under section 312, as applicable; and with respect to the head of an agency required to develop a plan described in subsection (a) or (b) of section 312, an assessment of the coverage, quality, methods, effectiveness, and independence of the statistics, evaluation, research, and analysis efforts of the agency, including— a list of the activities and operations of the agency that are currently being evaluated and analyzed; the extent to which the evaluations, research, and analysis efforts and related activities of the agency support the needs of various divisions within the agency; the extent to which the evaluation research and analysis efforts and related activities of the agency address an appropriate balance between needs related to organizational learning, ongoing program management, performance management, strategic management, interagency and private sector coordination, internal and external oversight, and accountability; the extent to which the agency uses methods and combinations of methods that are appropriate to agency divisions and the corresponding research questions being addressed, including an appropriate combination of formative and summative evaluation research and analysis approaches; the extent to which evaluation and research capacity is present within the agency to include personnel and agency processes for planning and implementing evaluation activities, disseminating best practices and findings, and incorporating employee views and feedback; and the extent to which the agency has the capacity to assist agency staff and program offices to develop the capacity to use evaluation research and analysis approaches and data in the day-to-day operations.
(b) The strategic plan shall cover a period of not less than 4 years following the fiscal year in which the plan is submitted. As needed, the head of the agency may make adjustments to the strategic plan to reflect significant changes in the environment in which the agency is operating, with appropriate notification of Congress.
(c) The performance plan required by section 1115(b) of title 31 shall be consistent with the agency’s strategic plan. A performance plan may not be submitted for a fiscal year not covered by a current strategic plan under this section.
(d) When developing or making adjustments to a strategic plan, the agency shall consult periodically with the Congress, including majority and minority views from the appropriate authorizing, appropriations, and oversight committees, and shall solicit and consider the views and suggestions of those entities potentially affected by or interested in such a plan. The agency shall consult with the appropriate committees of Congress at least once every 2 years.
(e) The functions and activities of this section shall be considered to be inherently governmental functions. The drafting of strategic plans under this section shall be performed only by Federal employees.
(f) For purposes of this section the term “agency” means an Executive agency defined under section 105, but does not include the Central Intelligence Agency, the Government Accountability Office, the United States Postal Service, and the Postal Regulatory Commission.
§ 311 Definitions
In this subchapter: The term “agency” means an agency referred to under section 901(b) of title 31 . The term “Director” means the Director of the Office of Management and Budget. The term “evaluation” means an assessment using systematic data collection and analysis of one or more programs, policies, and organizations intended to assess their effectiveness and efficiency. The term “evidence” has the meaning given that term in section 3561 of title 44 . The term “State” means each of the several States, the District of Columbia, each territory or possession of the United States, and each federally recognized governing body of any Indian Tribe, band, nation, pueblo, or other organized group or community which is recognized as eligible for the special programs and services provided by the United States to Indians because of their status as Indians. The terms “statistical activities”, “statistical agency or unit”, and “statistical purpose” have the meanings given those terms in section 3561 of title 44 . (Added Pub. L. 115–435, title I, § 101(a)(2) , Jan. 14, 2019 , 132 Stat. 5530 .)
§ 312 Agency evidence-building plan
(a) Requirement.— The head of each agency shall include in the strategic plan required under section 306 a systematic plan for identifying and addressing policy questions relevant to the programs, policies, and regulations of the agency. Such plan shall contain the following: A list of policy-relevant questions for which the agency intends to develop evidence to support policymaking. A list of data the agency intends to collect, use, or acquire to facilitate the use of evidence in policymaking. A list of methods and analytical approaches that may be used to develop evidence to support policymaking. A list of any challenges to developing evidence to support policymaking, including any statutory or other restrictions to accessing relevant data. A description of the steps the agency will take to accomplish paragraphs (1) and (2). Any other information as required by guidance issued by the Director.
(b) Evaluation Plan.— The head of each agency shall issue in conjunction with the performance plan required under section 1115(b) of title 31 , an evaluation plan describing activities the agency plans to conduct pursuant to subsection (a) of this section during the fiscal year following the year in which the performance plan is submitted. Such plan shall— describe key questions for each significant evaluation study that the agency plans to begin in the next fiscal year; describe key information collections or acquisitions the agency plans to begin in the next fiscal year; and any 1 other information included in guidance issued by the Director under subsection (a)(6).
(c) Consultation.— In developing the plan required under subsection (a), the head of an agency shall consult with stakeholders, including the public, agencies, State and local governments, and representatives of non-governmental researchers.
§ 313 Evaluation Officers
(a) Establishment.— The head of each agency shall designate a senior employee of the agency as the Evaluation Officer of the agency.
(b) Qualifications.— The Evaluation Officer of an agency shall be appointed or designated without regard to political affiliation and based on demonstrated expertise in evaluation methodology and practices and appropriate expertise to the disciplines of the agency.
(c) Coordination.— The Evaluation Officer of an agency shall, to the extent practicable, coordinate activities with agency officials necessary to carry out the functions required under subsection (d).
(d) Functions.— The Evaluation Officer of each agency shall— continually assess the coverage, quality, methods, consistency, effectiveness, independence, and balance of the portfolio of evaluations, policy research, and ongoing evaluation activities of the agency; assess agency capacity to support the development and use of evaluation; establish and implement an agency evaluation policy; and coordinate, develop, and implement the plans required under section 312.
§ 314 Statistical expertise
(a) In General.— The head of each agency shall designate the head of any statistical agency or unit within the agency, or in the case of an agency that does not have a statistical agency or unit, any senior agency official with appropriate expertise, as a statistical official to advise on statistical policy, techniques, and procedures. Agency officials engaged in statistical activities may consult with any such statistical official as necessary.
(b) Membership on Interagency Council on Statistical Policy.— Each statistical official designated under subsection (a) shall serve as a member of the Interagency Council on Statistical Policy established under section 3504(e)(8) of title 44 .
§ 315 Advisory Committee on Data for Evidence Building
(a) Establishment.— The Director, or the head of an agency designated by the Director, shall establish an Advisory Committee on Data for Evidence Building (in this section referred to as the “Advisory Committee”) to review, analyze, and make recommendations on how to promote the use of Federal data for evidence building.
(b) Membership.— The members of the Advisory Committee shall consist of the Chief Statistician of the United States, who shall serve as the Chair of the Advisory Committee, and other members appointed by the Director as follows: One member who is an agency Chief Information Officer. One member who is an agency Chief Privacy Officer. One member who is an agency Chief Performance Officer. Three members who are agency Chief Data Officers. Three members who are agency Evaluation Officers. Three members who are members of the Interagency Council for Statistical Policy 1 established under section 3504(e)(8) of title 44 . At least 10 members who are representatives of State and local governments and nongovernmental stakeholders with expertise in government data policy, privacy, technology, transparency policy, evaluation and research methodologies, and other relevant subjects, of whom— at least one shall have expertise in transparency policy; at least one shall have expertise in privacy policy; at least one shall have expertise in statistical data use; at least one shall have expertise in information management; at least one shall have expertise in information technology; and at least one shall be from the research and evaluation community.
(c) Term of Service.— Each member of the Advisory Committee shall serve for a term of 2 years. Any member appointed to fill a vacancy occurring before the expiration of the term for which the member’s predecessor was appointed shall be appointed only for the remainder of that term. A vacancy in the Commission shall be filled in the manner in which the original appointment was made.
(d) Compensation.— Members of the Advisory Committee shall serve without compensation.
(e) Duties.— The Advisory Committee shall— assist the Director in carrying out the duties of the Director under part D of subchapter III of chapter 35 of title 44; evaluate and provide recommendations to the Director on how to facilitate data sharing, enable data linkage, and develop privacy enhancing techniques; and review the coordination of data sharing or availability for evidence building across all agencies.
(f) Reports.— The Advisory Committee shall submit to the Director and make publicly available an annual report on the activities and findings of the Advisory Committee.
(g) Termination.— The Advisory Committee shall terminate not later than two years after the date of the first meeting.
§ 321 Definitions
In this subchapter: The term “agency” has the meaning given that term in section 3502 of title 44 . The term “Director” means the Director of the Office of Management and Budget. The term “Government service delivery” means any action by an agency related to providing a benefit or service to an individual, business, or organization (such as a grantee or State, local, or Tribal entity), including any such action of a contractor or nonprofit organization acting on behalf of the agency or administering a federally-funded program. The term “Government service delivery channel” means the format or medium of an interaction or transaction with the Federal Government, including in-person, through the mail, through a digital service, by telephone, through a contact center, on a website, through outreach and communication, and through collaboration with a third party, or through other ways in which an individual or entity significantly interacts with the Federal Government. The term “high impact service provider” means an agency program identified by the Director due to the scale and impact of the public-facing services of the program. (Added Pub. L. 118–231, § 2(a) , Jan. 4, 2025 , 138 Stat. 2829 .)
§ 322 Federal Government service delivery
(a) 11 So in original. No subsec. (b) has been enacted. Federal Government Service Delivery Lead.— The Director shall designate or appoint a senior official as the Federal Government Service Delivery Lead within the Office of Management and Budget whose responsibility is to coordinate governmentwide efforts to improve Government service delivery by agencies. The individual shall have the following duties and authorities: Facilitate and coordinate governmentwide efforts to improve Government service delivery provided by agencies, particularly with respect to high impact service providers. Carry out the duties and powers prescribed by the Director. Serve as the lead, governmentwide official responsible for supporting Government service delivery. Advise the Director concerning the improvement of Government service delivery provided by agencies. In consultation with each lead agency service delivery official and any other agency stakeholder as appropriate, develop and oversee the implementation of governmentwide Government service delivery standards, policies, and guidelines for services and programs provided by agencies, including standards, policies, and guidelines to— understand the needs of an individual, business, or organization interacting with an agency; solicit and consider voluntary feedback on the Government service delivery by the agency; assess Government service delivery processes; consider the factors of ease, efficiency, transparency, accessibility, fairness, burden (as defined in section 3502 of title 44 ), and duration, including wait and processing times, with respect to Government service delivery; and encourage the adoption of commercial products and services in accordance with section 3307 of title 41 . Collect and report qualitative and quantitative information or data on Government service delivery through existing reporting mechanisms. Evaluate the quality of Government service delivery, including through the establishment of performance metrics developed using the standards, policies, and guidelines developed pursuant to paragraph (5) and the information or data collected and reported pursuant to paragraph (6). Engage with stakeholders to identify leading practices in service design and delivery that would improve Government service delivery across and within agencies. Ensure agency service delivery initiatives, including those related to the 21st Century Integrated Digital Experience Act ( 15 U.S.C. 3501 note; Public Law 115–336 ), are identified in agency congressional budget justifications. Coordinate with Office of Management and Budget stakeholders and other agency stakeholders on Government service delivery. In collaboration with relevant agency officials as appropriate, and in coordination with relevant Office of Management and Budget stakeholders, ensure that websites of agencies, including those associated with high impact service providers, are consistent with the objectives of this subchapter, the 21st Century Integrated Digital Experience Act, and any other applicable law.
§ 323 Lead agency officials for Government service delivery
(a) Responsibility for Government Service Delivery.— The head of each agency shall be responsible for the Government service delivery of the agency which shall, at a minimum, include improving and enhancing Government services to better achieve the mission of the agency and build and maintain trust, transparency, and accountability.
(b) Lead Agency Service Delivery Officials.— Not later than one year after the date of the enactment of this subchapter, the head of each agency shall designate or appoint a senior official of the agency (who may be the deputy head of the agency) to implement this subchapter who shall have the following duties and authorities: Report directly to the head or deputy head of the agency. Possess sufficient operational authority to effectuate implementation of Government service delivery improvements within the agency, particularly with respect to high impact service providers. Coordinate and execute, as appropriate, under the direction of the head of the agency, and in collaboration with relevant agency officials as appropriate, efforts to improve and enhance the Government service delivery and Government service delivery channels of the agency. At the direction of the Federal Government Service Delivery Lead, submit an implementation plan for improving agency Government service delivery. Coordinate the collection and reporting of the data and information required pursuant to section 322 and use such data and information to improve Government service delivery. Facilitate collaboration among and between offices, and components within the agency and with other agencies as appropriate, in coordination with the Federal Government Service Delivery Lead, to improve and enhance Government service delivery. Assist with the implementation by the agency of the 21st Century Integrated Digital Experience Act ( 15 U.S.C. 3501 note; Public Law 115–336 ). Assist in the incorporation of the Government service delivery requirements established under this subchapter in agency plans (such as strategic plans or annual performance plans).
§ 324 Rule of construction
Nothing in this subchapter may be construed to diminish or reduce the authority of agency Chief Information Officers for information resources management provided in section 11315 of title 40 or those authorities to manage information resources to accomplish agency missions as established in section 3502 of title 44 . ( Pub. L. 118–231, § 2(a) , Jan. 4, 2025 , 138 Stat. 2831 .)