CHAPTER 51 - CLAIMS, EFFECTIVE DATES, AND PAYMENTS

Title 38 > CHAPTER 51

Sections (32)

§ 5100 Definitions

In this chapter: The term “claimant” means any individual applying for, or submitting a claim for, any benefit under the laws administered by the Secretary. The term “notice” means a communication issued through means (including electronic means) prescribed by the Secretary. (Added Pub. L. 117–168, title VIII, § 807(a)(1) , Aug. 10, 2022 , 136 Stat. 1805 .)

§ 5101 Claims and forms

(a) Except as provided in subparagraph (B), a specific claim in the form prescribed by the Secretary (or jointly with the Commissioner of Social Security, as prescribed by section 5105 of this title ) must be filed in order for benefits to be paid or furnished to any individual under the laws administered by the Secretary. The Secretary may pay benefits under chapters 13 and 15 and sections 2303, 2307, and 5121 of this title to a survivor of a veteran who has not filed a formal claim if the Secretary determines that the record contains sufficient evidence to establish the entitlement of the survivor to such benefits. For purposes of this subparagraph and section 5110 of this title , the earlier of the following dates shall be treated as the date of the receipt of the survivor’s application for benefits described in clause (i): The date on which the survivor of a veteran (or the representative of such a survivor) notifies the Secretary of the death of the veteran through a death certificate or other relevant evidence that establishes entitlement to survivors’ benefits identified in clause (i). The head of any other department or agency of the Federal Government notifies the Secretary of the death of the veteran. In notifying the Secretary of the death of a veteran as described in clause (ii)(I), the survivor (or the representative of such a survivor) may submit to the Secretary additional documents relating to such death without being required to file a formal claim. If an individual has not attained the age of 18 years, is mentally incompetent, or is physically unable to sign a form, a form filed under paragraph (1) for the individual may be signed by a court-appointed representative, a person who is responsible for the care of the individual, including a spouse or other relative, or an attorney in fact or agent authorized to act on behalf of the individual under a durable power of attorney. If the individual is in the care of an institution, the manager or principal officer of the institution may sign the form.

(b) A claim by a surviving spouse or child for compensation or dependency and indemnity compensation shall also be considered to be a claim for death pension and accrued benefits, and a claim by a surviving spouse or child for death pension shall be considered to be a claim for death compensation (or dependency and indemnity compensation) and accrued benefits. A claim by a parent for compensation or dependency and indemnity compensation shall also be considered to be a claim for accrued benefits.

(c) Any person who applies for, signs a form on behalf of an individual to apply for, or is in receipt of any compensation or pension benefit under laws administered by the Secretary shall, if requested by the Secretary, furnish the Secretary with the social security number of such person, or TIN in the case that the person is not an individual, and the social security number of any claimant, dependent, or beneficiary on whose behalf, or based upon whom, such person applies for or is in receipt of such benefit. A person is not required to furnish the Secretary with a social security number for any person to whom a social security number has not been assigned. The Secretary shall deny the application of or terminate the payment of compensation or pension to a person who fails to furnish the Secretary with a social security number or TIN required to be furnished pursuant to paragraph (1) of this subsection. The Secretary may thereafter reconsider the application or reinstate payment of compensation or pension, as the case may be, if such person furnishes the Secretary with such social security number or TIN. The costs of administering this subsection shall be paid for from amounts available to the Department of Veterans Affairs for the payment of compensation and pension.

(d) The Secretary shall publish in a central location on the internet website of the Department— the disability benefit questionnaire forms of the Department for the submittal of evidence from non-Department medical providers regarding a disability of a claimant, including any form or process that replaces any such disability benefit questionnaire form, including (except as provided in paragraph (4)(A)) all disability benefit questionnaire forms available to personnel of the Veterans Health Administration and covered non-Department providers for the completion of examinations with respect to medical disability of applicants for benefits under laws administered by the Secretary; and details about the process used by the Department for submittal of evidence described in subparagraph (A). Subject to section 6103 of this title , if the Secretary updates a form described in paragraph (1)(A), the Secretary shall— accept the previous version of the form filed by a claimant if— the claimant provided to the non-Department medical provider the previous version of the form before the date on which the updated version of the form was made available; and the claimant files the previous version of the form during the one-year period following the date the form was completed by the non-Department medical provider; request from the claimant (or from a non-Department medical provider if the claimant has authorized the provider to share health information with the Secretary) any other information that the updated version of the form requires; and apply the laws and regulations required to adjudicate the claim as if the claimant filed the updated version of the form. The Secretary may waive any interagency approval process required to approve a modification to a disability benefit questionnaire form if such requirement only applies by reason of the forms being made public. The Secretary may exclude from publication under clauses (i) and (ii) of paragraph (1)(A) 1 any form described in subparagraph (B) of this paragraph that the Secretary determines could not reasonably be completed to a clinically acceptable standard by someone not an employee or a contractor of the Department. A form described in this subparagraph is a form that— was available or in use at any time after the date of the enactment of the Veterans Benefits Improvement Act of 2024; and has not been published under paragraph (1). The Secretary shall include on the same internet website as the website on which forms are published under paragraph (1)(A) a list of forms that have been excluded from publication pursuant to subparagraph (A), and for each such form, a justification for the exclusion of the form from publication.

(e) In this section: The term “mentally incompetent” with respect to an individual means that the individual lacks the mental capacity— to provide substantially accurate information needed to complete a form; or to certify that the statements made on a form are true and complete. The term “TIN” has the meaning given the term in section 7701(a)(41) of the Internal Revenue Code of 1986. The term “covered non-Department provider” means a medical provider who is not an employee of the Department and who provides examinations with respect to medical disability of applicants for benefits under laws administered by the Secretary pursuant to a contract with the Department.

“SEC. 3 COMPREHENSIVE PLAN FOR PROCESSING OF LEGACY APPEALS AND IMPLEMENTING NEW APPEALS SYSTEM.

(“(a) Plan Required.— Not later than 90 days after the date of the enactment of this Act [ Aug. 23, 2017 ], the Secretary of Veterans Affairs shall submit to the appropriate committees of Congress and the Comptroller General of the United States a comprehensive plan for— the processing of appeals of decisions on legacy claims that the Secretary considers pending; implementing the new appeals system; timely processing, under the new appeals system, of— supplemental claims under section 5108 of title 38 , United States Code, as amended by section 2(i); requests for higher-level review under section 5104B of such title, as added by section 2(g); and appeals on any docket maintained under section 7107 of such title, as amended by section 2(t); and monitoring the implementation of the new appeals system, including metrics and goals— to track the progress of the implementation; to evaluate the efficiency and effectiveness of the implementation; and to identify potential issues relating to the implementation.

(“(b) Elements.— The plan required by subsection (a) shall include, at a minimum, the following: Delineation of the total resource requirements of the Veterans Benefits Administration and the Board of Veterans’ Appeals, disaggregated by resources required to implement and administer the new appeals system and resources required to address the appeals of decisions on legacy claims. Delineation of the personnel requirements of the Administration and the Board, including staffing levels during the— period in which the Administration and the Board are concurrently processing— appeals of decisions on legacy claims; and appeals of decisions on non-legacy claims under the new appeals system; and the period during which the Administration and the Board are no longer processing any appeals of decisions on legacy claims. Identification of the legal authorities under which the Administration or the Board may— hire additional employees to conduct the concurrent processing described in paragraph (2)(A); and remove employees who are no longer required by the Administration or the Board once the Administration and the Board are no longer processing any appeals of decisions on legacy claims. An estimate of the amount of time the Administration and the Board will require to hire additional employees as described in paragraph (3)(A) once funding has been made available for such purpose, including a comparison of such estimate and the historical average time required by the Administration and the Board to hire additional employees. A description of the amount of training and experience that will be required of individuals conducting higher-level reviews under section 5104B of title 38 , United States Code, as added by section 2(g). An estimate of the percentage of higher-level adjudicators who will be employees of the Department of Veterans Affairs who were Decision Review Officers on the day before the new appeals system takes effect or had experience, as of such date, comparable to that of one who was a Decision Review Officer. A description of the functions that will be performed after the date on which the new appeals system takes effect by Decision Review Officers who were Decision Review Officers on the day before the date the new appeals system takes effect. Identification of and a timeline for— any training that may be required as a result of hiring new employees to carry out the new appeals system or to process appeals of decisions on legacy claims; and any retraining of existing employees that may be required to carry out such system or to process such claims. Identification of the costs to the Department of Veterans Affairs of the training identified under paragraph (8) and any additional training staff and any additional training facilities that will be required to provide such training. A description of the modifications to the information technology systems of the Administration and the Board that the Administration and the Board require to carry out the new appeals system, including cost estimates and a timeline for making the modifications. An estimate of the office space the Administration and the Board will require during each of the periods described in paragraph (2), including— an estimate of the amount of time the Administration and the Board will require to acquire any additional office space to carry out processing of appeals of decisions on legacy claims and processing of appeals under the new appeals system; a comparison of the estimate under subparagraph (A) and the historical average time required by the Administration and the Board to acquire new office space; and a plan for using telework to accommodate staff exceeding available office space, including how the Administration and the Board will provide training and oversight with respect to such teleworking. Projections for the productivity of individual employees at the Administration and the Board in carrying out tasks relating to the processing of appeals of decisions on legacy claims and appeals under the new appeals system, taking into account the experience level of new employees and the enhanced notice requirements under section 5104(b) of title 38 , United States Code, as amended by section 2(e). An outline of the outreach the Secretary expects to conduct to inform veterans, families of veterans, survivors of veterans, veterans service organizations, military service organizations, congressional caseworkers, advocates for veterans, and such other stakeholders as the Secretary considers appropriate about the new appeals system, including— a description of the resources required to conduct such outreach; and timelines for conducting such outreach. Timelines for updating any policy guidance, Internet websites, and official forms that may be necessary to carry out the new appeals system, including— identification of which offices and entities will be involved in efforts relating to such updating; and historical information about how long similar update efforts have taken. A timeline, including interim milestones, for promulgating such regulations as may be necessary to carry out the new appeals system and a comparison with historical averages for time required to promulgate regulations of similar complexity and scope. An outline of the circumstances under which claimants with pending appeals of decisions on legacy claims would be authorized to have their appeals reviewed under the new appeals system. A delineation of the key goals and milestones for reducing the number of pending appeals that are not processed under the new appeals system, including the expected number of appeals, remands, and hearing requests at the Administration and the Board each year, beginning with the one year period beginning on the date of the enactment of this Act [ Aug. 23, 2017 ], until there are no longer any appeals pending before the Administration or the Board for a decision on a legacy claim. A description of each risk factor associated with each element of the plan and a contingency plan to minimize each such risk.

(“(c) Review by Comptroller General of the United States.— Not later than 90 days after the Comptroller General of the United States receives the plan required by subsection (a), the Comptroller General shall— assess such plan; and notify the appropriate committees of Congress of the findings of the Comptroller General with respect to the assessment conducted under subparagraph (A). The assessment conducted under paragraph (1)(A) shall include the following: An assessment of whether the plan comports with sound planning practices. Identification of any gaps in the plan. Formulation of such recommendations as the Comptroller General considers appropriate.

(“(d) Periodic Progress Reports.— Not later than 90 days after the date on which the Secretary submits the plan under subsection (a), not less frequently than once every 90 days thereafter until the applicability date set forth in section 2(x)(1) [of Pub. L. 115–55 , set out in a note under section 101 of this title ], and not less frequently than once every 180 days thereafter for the seven-year period following such applicability date, the Secretary shall submit to the appropriate committees of Congress and the Comptroller General a report on the progress of the Secretary in carrying out the plan and what steps, if any, the Secretary has taken to address any recommendations formulated by the Comptroller General pursuant to subsection (c)(2)(C).

(“(e) Publication.— The Secretary shall make available to the public on an Internet website of the Department of Veterans Affairs— the plan required by subsection (a); and the periodic progress reports required by subsection (d).

(“(f) Appropriate Committees of Congress Defined.— In this section, the term ‘appropriate committees of Congress’ means— the Committee on Veterans’ Affairs and the Committee on Appropriations of the Senate; and the Committee on Veterans’ Affairs and the Committee on Appropriations of the House of Representatives.

“SEC. 4 PROGRAMS TO TEST ASSUMPTIONS RELIED ON IN DEVELOPMENT OF COMPREHENSIVE PLAN FOR PROCESSING OF LEGACY APPEALS AND SUPPORTING NEW APPEALS SYSTEM.

(“(a) Authorization.— The Secretary of Veterans Affairs may carry out such programs as the Secretary considers appropriate to test any assumptions relied upon in developing the comprehensive plan required by section 3(a) and to test the feasibility and advisability of any facet of the new appeals system. Whenever the Secretary determines, based on the conduct of a program under paragraph (1), that legislative changes to the new appeals system are necessary, the Secretary shall submit to the Committee on Veterans’ Affairs of the Senate and the Committee on Veterans’ Affairs of the House of Representatives notice of such determination.

(“(b) Department of Veterans Affairs Program on Fully Developed Appeals.— The Secretary of Veterans Affairs may, under subsection (a)(1), carry out a program to provide the option of an alternative appeals process that shall more quickly determine such appeals in accordance with this subsection. In accordance with subparagraph (B), a claimant may elect to file a fully developed appeal under the program by filing with the Secretary all of the following: The notice of disagreement under chapter 71 of title 38, United States Code, along with the written election of the claimant to have the appeal determined under the program. All evidence that the claimant believes is needed for the appeal as of the date of the filing. A statement of the argument in support of the claim, if any. A claimant shall make an election under subparagraph (A) as part of the notice of disagreement filed by the claimant in accordance with subparagraph (A)(i). The Secretary shall, upon expiration of the period specified in paragraph (3)(C)(iii), ensure that an assessment is undertaken of whether an appeal filed under subparagraph (A) of this paragraph satisfies the requirements for appeal under the program and provide appropriate notification to the claimant of the results of that assessment. At any time, a claimant who makes an election under subparagraph (A) may elect to revert to the standard appeals process. Such a reversion shall be final. A claimant described in clause (i), or a claimant who makes an election under subparagraph (A) but is later determined to be ineligible for the program under paragraph (1), shall revert to the standard appeals process without any penalty to the claimant other than the loss of the docket number associated with the fully developed appeal. In providing claimants with notices of the determination of a claim during the period in which the program under paragraph (1) is carried out, the Secretary shall conduct outreach as follows: The Secretary shall provide to the claimant (and to the representative of record of the claimant, if any) information regarding— the program, including the advantages and disadvantages of the program; how to make an election under subparagraph (A); the limitation on the use of new evidence described in subparagraph (C) of paragraph (3) and the development of information under subparagraph (D) of such paragraph; the ability of the claimant to seek advice and education regarding such process from veterans service organizations, attorneys, and claims agents recognized under chapter 59 of title 38, United States Code; and the circumstances under which the appeal will automatically revert to the standard appeals process, including by making a request for a hearing. The Secretary shall collaborate, partner with, and give weight to the advice of the three veterans service organizations with the most members and such other stakeholders as the Secretary considers appropriate to publish on the Internet website of the Department of Veterans Affairs an online tutorial explaining the advantages and disadvantages of the program. Upon the election of a claimant to file a fully developed appeal pursuant to paragraph (2)(A), the Secretary shall— not provide the claimant with a statement of the case nor require the claimant to file a substantive appeal; and transfer jurisdiction over the fully developed appeal directly to the Board of Veterans’ Appeals. The Board of Veterans’ Appeals shall— maintain fully developed appeals on a separate docket than standard appeals; decide fully developed appeals in the order that the fully developed appeals are received on the fully developed appeal docket; except as provided by clause (ii), decide not more than one fully developed appeal for each four standard appeals decided; and to the extent practicable, decide each fully developed appeal by the date that is one year following the date on which the claimant files the notice of disagreement. Beginning one year after the date on which the program commences, the Board may adjust the number of standard appeals decided for each fully developed appeal under clause (i)(III) if the Board determines that such adjustment is fair for both standard appeals and fully developed appeals. Except as provided by clauses (ii) and (iii)— a claimant may not submit or identify to the Board of Veterans’ Appeals any new evidence relating to a fully developed appeal after filing such appeal unless the claimant reverts to the standard appeals process pursuant to paragraph (2)(D); and if a claimant submits or identifies any such new evidence, such submission or identification shall be deemed to be an election to make such a reversion pursuant to paragraph (2)(D). Clause (i) shall not apply to evidence developed pursuant to subparagraphs (D) and (E). The Board shall consider such evidence in the first instance without consideration by the Veterans Benefits Administration. The representative of record of a claimant for appeals purposes, if any, shall be provided an opportunity to review the fully developed appeal of the claimant and submit any additional arguments or evidence that the representative determines necessary during a period specified by the Board for purposes of this subparagraph. If the Board of Veterans’ Appeals determines that a fully developed appeal requires Federal records, independent medical opinions, or new medical examinations, the Board shall— in accordance with subparagraph (E), take such actions as may be necessary to develop such records, opinions, or examinations in accordance with section 5103A of title 38 , United States Code; retain jurisdiction of the fully developed appeal without requiring a determination by the Veterans Benefits Administration based on such records, opinions, or examinations; ensure the claimant, and the representative of record of a claimant, if any, receives a copy of such records, opinions, or examinations; and provide the claimant a period of 90 days after the date of mailing such records, opinions, or examinations during which the claimant may provide the Board any additional evidence without requiring the claimant to make a reversion pursuant to paragraph (2)(D). The Board of Veterans’ Appeals shall establish an office to develop Federal records, independent medical opinions, and new medical examinations pursuant to subparagraph (D)(i) that the Board determines necessary to decide a fully developed appeal. The Secretary shall— ensure that the Veterans Benefits Administration cooperates with the Board of Veterans’ Appeals in carrying out clause (i); and transfer employees of the Veterans Benefits Administration who, prior to the enactment of this Act [see Tables for classification], were responsible for processing claims remanded by the Board of Veterans’ Appeals to positions within the office of the Board established under clause (i) in a number the Secretary determines sufficient to carry out such subparagraph. Notwithstanding section 7107 of title 38 , United States Code, the Secretary may not provide hearings with respect to fully developed appeals under the program. If a claimant requests to hold a hearing pursuant to such section 7107, such request shall be deemed to be an election to revert to the standard appeals process pursuant to paragraph (2)(D). Subject to subsection (c), the Secretary may carry out the program during such period as the Secretary considers appropriate. This section shall apply only to fully developed appeals that are filed during the period in which the program is carried out pursuant to subparagraph (A). In this subsection: The term ‘compensation’ has the meaning given that term in section 101 of title 38 , United States Code. The term ‘fully developed appeal’ means an appeal of a claim for disability compensation that is— filed by a claimant in accordance with paragraph (2)(A); and considered in accordance with this subsection. The term ‘standard appeal’ means an appeal of a claim for disability compensation that is not a fully developed appeal.

(“(c) Termination of Authority.— The Secretary of Veterans Affairs may not carry out a program under this section after the applicability date set forth in section 2(x)(1) [of Pub. L. 115–55 , set out in a note under section 101 of this title ].

“SEC. 5 PERIODIC PUBLICATION OF METRICS RELATING TO PROCESSING OF APPEALS BY DEPARTMENT OF VETERANS AFFAIRS.

“The Secretary of Veterans Affairs shall periodically publish on an Internet website of the Department of Veterans Affairs the following: With respect to the processing by the Secretary of appeals under the new appeals system of decisions regarding claims for benefits under laws administered by the Secretary, the following: For the Veterans Benefits Administration and, to the extent practicable, each regional office of the Department of Veterans Affairs, the number of— supplemental claims under section 5108 of title 38 , United States Code, as amended by section 2(i), that are pending; and requests for higher-level review under section 5104B of such title, as added by section 2(g), that are pending. The number of appeals on any docket maintained under section 7107 of such title, as amended by section 2(t), that are pending. The average duration for processing claims and supplemental claims, disaggregated by regional office. The average duration for processing requests for higher-level review under section 5104B of such title, as added by section 2(g), disaggregated by regional office. The average number of days that appeals are pending on a docket of the Board of Veterans’ Appeals maintained pursuant to section 7107 of such title, as amended by section 2(t), disaggregated by— appeals that include a request for a hearing; appeals that do not include a request for a hearing and do include submittal of evidence; and appeals that do not include a request for a hearing and do not include submittal of evidence. With respect to the policy developed and implemented under section 7107(e) of such title, as amended by section 2(t)— the number of cases moved from one docket to another pursuant to such policy; the average time cases were pending prior to moving from one docket to another; and the average time to adjudicate the cases after so moving. The total number of remands to obtain advisory medical opinions under section 5109(d) of title 38 , United States Code, as added by section 2(j). The average number of days between the date on which the Board remands a claim to obtain an advisory medical opinion under section 5109(d) of such title, as so added, and the date on which the advisory medical opinion is obtained. The average number of days between the date on which the Board remands a claim to obtain an advisory medical opinion under section 5109(d) of such title, as so added, and the date on which the agency of original jurisdiction issues a decision taking that advisory opinion into account. The number of appeals that are granted, the number of appeals that are remanded, and the number of appeals that are denied by the Board disaggregated by docket. The number of claimants each year that take action within the period set forth in section 5110(a)(2) of such title, as added by section 2( l ), to protect their effective date under such section 5110(a)(2), disaggregated by the status of the claimants taking the actions, such as whether the claimant is represented by a veterans service organization, the claimant is represented by an attorney, or the claimant is taking such action pro se. The total number of times on average each claimant files under section 5110(a)(2) of such title, as so added, to protect their effective date under such section, disaggregated by the subparagraph of such section under which they file. The average duration, from the filing of an initial claim until the claim is resolved and claimants no longer take any action to protect their effective date under section 5110(a)(2) of such title, as so added— of claims under the new appeals system, excluding legacy claims that opt in to the new appeals system; and of legacy claims that opt in to the new appeals system. How frequently an action taken within one year to protect an effective date under section 5110(a)(2) of such title, as so added, leads to additional grant of benefits, disaggregated by action taken. The average of how long it takes to complete each segment of the claims process while claimants are protecting the effective date under such section, disaggregated by the time waiting for the claimant to take an action and the time waiting for the Secretary to take an action. The number and the average amount of retroactive awards of benefits from the Secretary as a result of protected effective dates under such section, disaggregated by action taken. The average number of times claimants submit to the Secretary different claims with respect to the same condition, such as an initial claim and a supplemental claim. The number of cases each year in which a claimant inappropriately tried to take simultaneous actions, such as filing a supplemental claim while a higher-level review is pending, what actions the Secretary took in response, and how long it took on average to take those actions. In the case that the Secretary develops and implements a policy under section 5104C(a)(2)(D) of such title, as amended by section 2(h)(1), the number of actions withdrawn and new actions taken pursuant to such policy. The number of times the Secretary received evidence relating to an appeal or higher-level review at a time not authorized under the new appeals system, disaggregated by actions taken by the Secretary to deal with the evidence and how long on average it took to take those actions. The number of errors committed by the Secretary in carrying out the Secretary’s duty to assist under section 5103A of title 38 , United States Code, that were identified by higher-level review and by the Board, disaggregated by type of error, such as errors relating to private records and inadequate examinations, and a comparison with errors committed by the Secretary in carrying out such duty with respect to appeals of decisions on legacy claims. An assessment of the productivity of employees at the regional offices and at the Board, disaggregated by level of experience of the employees. The percentage of cases that are decided within the goals established by the Secretary for deciding cases, disaggregated by cases that involve a supplemental claim, cases that involve higher-level review, and by docket maintained under section 7107(a) of such title, as amended by section 2(t), or in the case that the Secretary has not established goals for deciding cases, the percentage of cases which are decided within one year, two years, three years, and more than three years, disaggregated by docket. Of the cases that involve higher-level review, the percentage of decisions that are overturned in whole or in part by the higher-level adjudicator, that are upheld by the higher-level adjudicator, and that are returned for correction of an error. The frequency by which the Secretary readjudicates a claim pursuant to section 5108 of such title, as amended by section 2(i), and the frequency by which readjudication pursuant to section 5108 of such title, as so amended, results in an award of benefits. In any case in which the Board decides to screen cases for a purpose described in section 7107(d) of such title, as amended by section 2(t)(1)— a description of the way in which the cases are screened and the purposes for which they are screened; a description of the effect such screening has had on— the timeliness of the issuance of decisions of the Board; and the inventory of cases before the Board; and the type and frequency of development errors detected through such screening. With respect to the processing by the Secretary of appeals of decisions on legacy claims, the following: The average duration of each segment of the appeals process, disaggregated by periods in which the Secretary is waiting for a claimant to take an action and periods in which the claimant is waiting for the Secretary to take an action. The frequency by which appeals lead to additional grant of benefits by the Secretary, disaggregated by whether the additional benefits are a result of additional evidence added after the initial decision. The number and average amount of retroactive awards of benefits resulting from an appeal. The average duration from filing a legacy claim with the Secretary until all appeals and remands relating to such legacy claim are completed. The average number of times claimants submit to the Secretary different claims with respect to the same condition, such as an initial claim, new and material evidence, or a claim for an increase in benefits. An assessment of the productivity of employees at the regional offices and at the Board, disaggregated by level of experience of the employees. The average number of days the duration of an appeal is extended because the Secretary secured or attempted to secure an advisory medical opinion under section 5109 of title 38 , United States Code, or [former] section 7109 of such title (as in effect on the day before the date of the enactment of this Act [ Aug. 23, 2017 ]). The frequency by which claims are reopened pursuant to section 5108 of such title and the frequency by which such reopening results in an award of benefits. With respect to the processing by the Secretary of appeals of decisions on legacy claims that opt in to the new appeals system, the following: The cumulative number of such legacy claims. The portion of work in the new appeals system attributable to appeals of decisions on such legacy claims. The average period such legacy claims were pending before opting in to the new appeals system and the average period required to adjudicate such legacy claims on average after opting in— with respect to claims at a regional office of the Department of Veterans Affairs, disaggregated by— supplemental claims under section 5108 of title 38 , United States Code, as amended by section 2(i); and requests for higher-level review under section 5104B of such title, as added by section 2(g); and with respect to appeals, disaggregated by docket of the Board maintained under section 7107 of such title, as amended by section 2(t).

“SEC. 6 DEFINITIONS.

“In this Act [see Tables for classification]: The term ‘claimant’ has the meaning given such term in section 5100 of title 38 , United States Code. The term ‘legacy claim’ means a claim— that was submitted to the Secretary of Veterans Affairs for a benefit under a law administered by the Secretary; and for which notice of a decision under section 5104 of title 38 , United States Code, was provided by the Secretary before the date set forth in section 2(x) [of Pub. L. 115–55 , set out as a note under section 101 of this title ]. The term ‘opt in’ means, with respect to a legacy claim of a claimant, that the claimant elects to subject the claim to the new appeals system pursuant to— section 2(x)(3); or such other mechanism as the Secretary may prescribe for purposes of carrying out this Act and the amendments made by this Act. The term ‘new appeals system’ means the set of processes and mechanisms by which the Secretary processes, pursuant to the authorities and requirements modified by section 2 [see Tables for classification], claims for benefits under laws administered by the Secretary.”

§ 5102 Application forms furnished upon request; notice to claimants of incomplete applications

(a) Furnishing Forms.— Upon request made by any person claiming or applying for, or expressing an intent to claim or apply for, a benefit under the laws administered by the Secretary, the Secretary shall furnish such person, free of all expense, all instructions and forms necessary to apply for that benefit.

(b) Incomplete Applications.— If a claimant’s application for a benefit under the laws administered by the Secretary is incomplete, the Secretary shall notify the claimant and the claimant’s representative, if any, of the information necessary to complete the application.

(c) Time Limitation.— If information that a claimant and the claimant’s representative, if any, are notified under subsection (b) is necessary to complete an application is not received by the Secretary within one year from the date such notice is sent, no benefit may be paid or furnished by reason of the claimant’s application. This subsection shall not apply to any application or claim for Government life insurance benefits.

§ 5103 Notice to claimants of required information and evidence

(a) Required Information and Evidence.— Except as provided in paragraph (3), the Secretary shall provide to the claimant and the claimant’s representative, if any, by the most effective means available, including electronic communication or notification in writing, notice of any information, and any medical or lay evidence, not previously provided to the Secretary that is necessary to substantiate the claim. As part of that notice, the Secretary shall indicate which portion of that information and evidence, if any, is to be provided by the claimant and which portion, if any, the Secretary, in accordance with section 5103A of this title and any other applicable provisions of law, will attempt to obtain on behalf of the claimant. The Secretary shall prescribe in regulations requirements relating to the contents of notice to be provided under this subsection. The regulations required by this paragraph— shall specify different contents for notice based on whether the claim concerned is an original claim or a supplemental claim; shall provide that the contents for such notice be appropriate to the type of benefits or services sought under the claim; shall specify for each type of claim for benefits the general information and evidence required to substantiate the basic elements of such type of claim; and shall specify the time period limitations required pursuant to subsection (b). The requirement to provide notice under paragraph (1) shall not apply with respect to a supplemental claim that is filed within the timeframe set forth in subparagraphs (B) and (D) of section 5110(a)(2) of this title .

(b) Time Limitation.— In the case of information or evidence that the claimant is notified under subsection (a) is to be provided by the claimant, such information or evidence must be received by the Secretary within one year from the date such notice is sent. This subsection shall not apply to any application or claim for Government life insurance benefits. Nothing in paragraph (1) shall be construed to prohibit the Secretary from making a decision on a claim before the expiration of the period referred to in that subsection. Nothing in this section shall require the Secretary to provide notice for a subsequent claim that is filed while a previous claim is pending if the notice previously provided for such pending claim— provides sufficient notice of the information and evidence necessary to substantiate such subsequent claim; and was sent within one year of the date on which the subsequent claim was filed. This section shall not apply to any claim or issue where the Secretary may award the maximum benefit in accordance with this title based on the evidence of record. For purposes of this paragraph, the term “maximum benefit” means the highest evaluation assignable in accordance with the evidence of record, as long as such evidence is adequate for rating purposes and sufficient to grant the earliest possible effective date in accordance with section 5110 of this title .

§ 5103A Duty to assist claimants

(a) Duty To Assist.— The Secretary shall make reasonable efforts to assist a claimant in obtaining evidence necessary to substantiate the claimant’s claim for a benefit under a law administered by the Secretary. The Secretary is not required to provide assistance to a claimant under this section if no reasonable possibility exists that such assistance would aid in substantiating the claim. The Secretary may defer providing assistance under this section pending the submission by the claimant of essential information missing from the claimant’s application.

(b) Assistance in Obtaining Private Records.— As part of the assistance provided under subsection (a), the Secretary shall make reasonable efforts to obtain relevant private records that the claimant adequately identifies to the Secretary. Whenever the Secretary, after making such reasonable efforts, is unable to obtain all of the relevant records sought, the Secretary shall notify the claimant that the Secretary is unable to obtain records with respect to the claim. Such a notification shall— identify the records the Secretary is unable to obtain; briefly explain the efforts that the Secretary made to obtain such records; and explain that the Secretary will decide the claim based on the evidence of record but that this section does not prohibit the submission of records at a later date if such submission is otherwise allowed. The Secretary shall make not less than two requests to a custodian of a private record in order for an effort to obtain relevant private records to be treated as reasonable under this section, unless it is made evident by the first request that a second request would be futile in obtaining such records. This section shall not apply if the evidence of record allows for the Secretary to award the maximum benefit in accordance with this title based on the evidence of record. For purposes of this paragraph, the term “maximum benefit” means the highest evaluation assignable in accordance with the evidence of record, as long as such evidence is adequate for rating purposes and sufficient to grant the earliest possible effective date in accordance with section 5110 of this title . Under regulations prescribed by the Secretary, the Secretary— shall encourage claimants to submit relevant private medical records of the claimant to the Secretary if such submission does not burden the claimant; and in obtaining relevant private records under paragraph (1), may require the claimant to authorize the Secretary to obtain such records if such authorization is required to comply with Federal, State, or local law.

(c) Obtaining Records for Compensation Claims.— In the case of a claim for disability compensation, the assistance provided by the Secretary under this section shall include obtaining the following records if relevant to the claim: The claimant’s service medical records and, if the claimant has furnished the Secretary information sufficient to locate such records, other relevant records pertaining to the claimant’s active military, naval, air, or space service that are held or maintained by a governmental entity. Records of relevant medical treatment or examination of the claimant at Department health-care facilities or at the expense of the Department, if the claimant furnishes information sufficient to locate those records. Any other relevant records held by any Federal department or agency that the claimant adequately identifies and authorizes the Secretary to obtain. Whenever the Secretary attempts to obtain records from a Federal department or agency under this subsection, the efforts to obtain those records shall continue until the records are obtained unless it is reasonably certain that such records do not exist or that further efforts to obtain those records would be futile.

(d) Medical Examinations for Compensation Claims.— In the case of a claim for disability compensation, the assistance provided by the Secretary under subsection (a) shall include providing a medical examination or obtaining a medical opinion when such an examination or opinion is necessary to make a decision on the claim. The Secretary shall treat an examination or opinion as being necessary to make a decision on a claim for purposes of paragraph (1) if the evidence of record before the Secretary, taking into consideration all information and lay or medical evidence (including statements of the claimant)— contains competent evidence that the claimant has a current disability, or persistent or recurrent symptoms of disability; and indicates that the disability or symptoms may be associated with the claimant’s active military, naval, air, or space service; but does not contain sufficient medical evidence for the Secretary to make a decision on the claim.

(e) Applicability of Duty to Assist.— The Secretary’s duty to assist under this section shall apply only to a claim, or supplemental claim, for a benefit under a law administered by the Secretary until the time that a claimant is provided notice of the agency of original jurisdiction’s decision with respect to such claim, or supplemental claim, under section 5104 of this title . The Secretary’s duty to assist under this section shall not apply to higher-level review by the agency of original jurisdiction, pursuant to section 5104B of this title , or to review on appeal by the Board of Veterans’ Appeals.

(f) Correction of Duty to Assist Errors.— If, during review of the agency of original jurisdiction decision under section 5104B of this title , the higher-level adjudicator identifies or learns of an error on the part of the agency of original jurisdiction to satisfy its duties under this section, and that error occurred prior to the agency of original jurisdiction decision being reviewed, unless the Secretary may award the maximum benefit in accordance with this title based on the evidence of record, the higher-level adjudicator shall return the claim for correction of such error and readjudication. If the Board of Veterans’ Appeals, during review on appeal of an agency of original jurisdiction decision, identifies or learns of an error on the part of the agency of original jurisdiction to satisfy its duties under this section, and that error occurred prior to the agency of original jurisdiction decision on appeal, unless the Secretary may award the maximum benefit in accordance with this title based on the evidence of record, the Board shall remand the claim to the agency of original jurisdiction for correction of such error and readjudication. Remand for correction of such error may include directing the agency of original jurisdiction to obtain an advisory medical opinion under section 5109 of this title . Nothing in this subsection shall be construed to imply that the Secretary, during the consideration of a claim, does not have a duty to correct an error described in paragraph (1) or (2) that was erroneously not identified during higher-level review or during review on appeal with respect to the claim.

(g) Regulations.— The Secretary shall prescribe regulations to carry out this section.

(h) Rule With Respect to Disallowed Claims.— Nothing in this section shall be construed to require the Secretary to readjudicate a claim that has been disallowed except when new and relevant evidence is presented or secured, as described in section 5108 of this title .

(i) Other Assistance Not Precluded.— Nothing in this section shall be construed as precluding the Secretary from providing such other assistance under subsection (a) to a claimant in substantiating a claim as the Secretary considers appropriate.

§ 5104 Decisions and notices of decisions

(a) In the case of a decision by the Secretary under section 511 of this title affecting the provision of benefits to a claimant, the Secretary shall, on a timely basis, provide to the claimant (and to the claimant’s representative) notice of such decision. The notice shall include an explanation of the procedure for obtaining review of the decision.

(b) Each notice provided under subsection (a) shall also include all of the following: Identification of the issues adjudicated. A summary of the evidence considered by the Secretary. A summary of the applicable laws and regulations. Identification of findings favorable to the claimant. In the case of a denial, identification of elements not satisfied leading to the denial. An explanation of how to obtain or access evidence used in making the decision. If applicable, identification of the criteria that must be satisfied to grant service connection or the next higher level of compensation.

(c) The Secretary may provide notice under subsection (a) electronically if a claimant (or the claimant’s representative) elects to receive such notice electronically. A claimant (or the claimant’s representative) may revoke such an election at any time, by means prescribed by the Secretary.

(d) The Secretary shall annually— solicit recommendations from stakeholders on how to improve notice under this section; and publish such recommendations on a publicly available website of the Department.

§ 5104A Binding nature of favorable findings

Any finding favorable to the claimant as described in section 5104(b)(4) of this title shall be binding on all subsequent adjudicators within the Department, unless clear and convincing evidence is shown to the contrary to rebut such favorable finding. (Added Pub. L. 115–55, § 2(f)(1) , Aug. 23, 2017 , 131 Stat. 1107 .)

§ 5104B Higher-level review by the agency of original jurisdiction

(a) In General.— A claimant may request a review of the decision of the agency of original jurisdiction by a higher-level adjudicator within the agency of original jurisdiction. The Secretary shall approve each request for review under paragraph (1).

(b) Time and Manner of Request.— A request for higher-level review by the agency of original jurisdiction shall be— in writing in such form as the Secretary may prescribe; and made within one year of the notice of the agency of original jurisdiction’s decision. Such request may specifically indicate whether such review is requested by a higher-level adjudicator at the same office within the agency of original jurisdiction or by an adjudicator at a different office of the agency of original jurisdiction. The Secretary shall not deny such request for review by an adjudicator at a different office of the agency of original jurisdiction without good cause.

(c) Decision.— Notice of a higher-level review decision under this section shall be provided to the claimant (and any representative of such claimant) and shall include a general statement— reflecting whether evidence was not considered pursuant to subsection (d); and noting the options available to the claimant to have the evidence described in paragraph (1), if any, considered by the Department.

(d) Evidentiary Record for Review.— The evidentiary record before the higher-level adjudicator shall be limited to the evidence of record in the agency of original jurisdiction decision being reviewed.

(e) De Novo Review.— A review of the decision of the agency of original jurisdiction by a higher-level adjudicator within the agency of original jurisdiction shall be de novo.

§ 5104C Options following decision by agency of original jurisdiction

(a) Within One Year of Decision.— Subject to paragraph (2), in any case in which the Secretary renders a decision on a claim, the claimant may take any of the following actions on or before the date that is one year after the date on which the agency of original jurisdiction issues a decision with respect to that claim: File a request for higher-level review under section 5104B of this title . File a supplemental claim under section 5108 of this title . File a notice of disagreement under section 7105 of this title . Once a claimant takes an action set forth in paragraph (1), the claimant may not take another action set forth in that paragraph with respect to the same claim or same issue contained within the claim until— the higher-level review, supplemental claim, or notice of disagreement is adjudicated; or the request for higher-level review, supplemental claim, or notice of disagreement is withdrawn. Nothing in this subsection shall prohibit a claimant from taking any of the actions set forth in paragraph (1) in succession with respect to a claim or an issue contained within the claim. Nothing in this subsection shall prohibit a claimant from taking different actions set forth in paragraph (1) with respect to different claims or different issues contained within a claim. The Secretary may, as the Secretary considers appropriate, develop and implement a policy for claimants who— take an action under paragraph (1); wish to withdraw the action before the higher-level review, supplemental claim, or notice of disagreement is adjudicated; and in lieu of such action take a different action under paragraph (1).

(b) More Than One Year After Decision.— In any case in which the Secretary renders a decision on a claim and more than one year has passed since the date on which the agency of original jurisdiction issues a decision with respect to that claim, the claimant may file a supplemental claim under section 5108 of this title .

§ 5105 Joint applications for social security and dependency and indemnity compensation

(a) The Secretary and the Commissioner of Social Security may jointly prescribe forms for use by survivors of members and former members of the uniformed services in filing application for benefits under chapter 13 of this title and title II of the Social Security Act ( 42 U.S.C. 401 et seq.). Such forms shall request information sufficient to constitute an application for benefits under both chapter 13 of this title and title II of the Social Security Act ( 42 U.S.C. 401 et seq.).

(b) When an application on any document indicating an intent to apply for survivor benefits is filed with either the Secretary or the Commissioner of Social Security, it shall be deemed to be an application for benefits under both chapter 13 of this title and title II of the Social Security Act ( 42 U.S.C. 401 et seq.). A copy of each such application filed with either the Secretary or the Commissioner, together with any additional information and supporting documents (or certifications thereof) which may have been received by the Secretary or the Commissioner with such application, and which may be needed by the other official in connection therewith, shall be transmitted by the Secretary or the Commissioner receiving the application to the other official. The preceding sentence shall not prevent the Secretary and the Commissioner of Social Security from requesting the applicant, or any other individual, to furnish such additional information as may be necessary for purposes of chapter 13 of this title and title II of the Social Security Act ( 42 U.S.C. 401 et seq.), respectively.

§ 5106 Furnishing of information by other agencies

The head of any Federal department or agency shall provide such information to the Secretary as the Secretary may request for purposes of determining eligibility for or amount of benefits, or verifying other information with respect thereto. The cost of providing information to the Secretary under this section shall be borne by the department or agency providing the information. (Added Pub. L. 94–432, title IV, § 403(2) , Sept. 30, 1976 , 90 Stat. 1372 , § 3006; amended Pub. L. 99–576, title VII, § 701(62) , Oct. 28, 1986 , 100 Stat. 3296 ; renumbered § 5106, Pub. L. 102–40, title IV, § 402(b)(1) , May 7, 1991 , 105 Stat. 238 ; Pub. L. 102–83, § 4(b)(1) , (2)(E), Aug. 6, 1991 , 105 Stat. 404 , 405; Pub. L. 106–475, § 5 , Nov. 9, 2000 , 114 Stat. 2099 .)

§ 5107 Claimant responsibility; benefit of the doubt

(a) Claimant Responsibility.— Except as otherwise provided by law, a claimant has the responsibility to present and support a claim for benefits under laws administered by the Secretary.

(b) Benefit of the Doubt.— The Secretary shall consider all information and lay and medical evidence of record in a case before the Secretary with respect to benefits under laws administered by the Secretary. When there is an approximate balance of positive and negative evidence regarding any issue material to the determination of a matter, the Secretary shall give the benefit of the doubt to the claimant.

§ 5108 Supplemental claims

(a) In General.— If new and relevant evidence is presented or secured with respect to a supplemental claim, the Secretary shall readjudicate the claim taking into consideration all of the evidence of record.

(b) Duty to Assist.— If a claimant, in connection with a supplemental claim, reasonably identifies existing records, whether or not in the custody of a Federal department or agency, the Secretary shall assist the claimant in obtaining the records in accordance with section 5103A of this title . Assistance under paragraph (1) shall not be predicated upon a finding that new and relevant evidence has been presented or secured.

§ 5109 Independent medical opinions

(a) When, in the judgment of the Secretary, expert medical opinion, in addition to that available within the Department, is warranted by the medical complexity or controversy involved in a case being considered by the Department, the Secretary may secure an advisory medical opinion from one or more independent medical experts who are not employees of the Department.

(b) The Secretary shall make necessary arrangements with recognized medical schools, universities, or clinics to furnish such advisory medical opinions. Any such arrangement shall provide that the actual selection of the expert or experts to give the advisory opinion in an individual case shall be made by an appropriate official of such institution.

(c) The Secretary shall furnish a claimant with notice that an advisory medical opinion has been requested under this section with respect to the claimant’s case and shall furnish the claimant with a copy of such opinion when it is received by the Secretary.

(d) The Board of Veterans’ Appeals shall remand a claim to direct the agency of original jurisdiction to obtain an advisory medical opinion from an independent medical expert under this section if the Board finds that the Veterans Benefits Administration should have exercised its discretion to obtain such an opinion. The Board’s remand instructions shall include the questions to be posed to the independent medical expert providing the advisory medical opinion.

§ 5109A Revision of decisions on grounds of clear and unmistakable error

(a) A decision by the Secretary under this chapter is subject to revision on the grounds of clear and unmistakable error. If evidence establishes the error, the prior decision shall be reversed or revised.

(b) For the purposes of authorizing benefits, a rating or other adjudicative decision that constitutes a reversal or revision of a prior decision on the grounds of clear and unmistakable error has the same effect as if the decision had been made on the date of the prior decision.

(c) Review to determine whether clear and unmistakable error exists in a case may be instituted by the Secretary on the Secretary’s own motion or upon request of the claimant.

(d) A request for revision of a decision of the Secretary based on clear and unmistakable error may be made at any time after that decision is made.

(e) Such a request shall be submitted to the Secretary and shall be decided in the same manner as any other claim.

§ 5109B Expedited treatment of returned and remanded claims

The Secretary shall take such actions as may be necessary to provide for the expeditious treatment by the Veterans Benefits Administration of any claim that is returned by a higher-level adjudicator under section 5104B of this title or remanded by the Board of Veterans’ Appeals. (Added Pub. L. 108–183, title VII, § 707(a)(1) , Dec. 16, 2003 , 117 Stat. 2672 ; amended Pub. L. 115–55, § 2(k)(1) , Aug. 23, 2017 , 131 Stat. 1109 .)

§ 5110 Effective dates of awards

(a) Unless specifically provided otherwise in this chapter, the effective date of an award based on an initial claim, or a supplemental claim, of compensation, dependency and indemnity compensation, or pension, shall be fixed in accordance with the facts found, but shall not be earlier than the date of receipt of application therefor. For purposes of determining the effective date of an award under this section, the date of application shall be considered the date of the filing of the initial application for a benefit if the claim is continuously pursued by filing any of the following, either alone or in succession: A request for higher-level review under section 5104B of this title on or before the date that is one year after the date on which the agency of original jurisdiction issues a decision. A supplemental claim under section 5108 of this title on or before the date that is one year after the date on which the agency of original jurisdiction issues a decision. A notice of disagreement on or before the date that is one year after the date on which the agency of original jurisdiction issues a decision. A supplemental claim under section 5108 of this title on or before the date that is one year after the date on which the Board of Veterans’ Appeals issues a decision. A supplemental claim under section 5108 of this title on or before the date that is one year after the date on which the Court of Appeals for Veterans Claims issues a decision. Except as otherwise provided in this section, for supplemental claims received more than one year after the date on which the agency of original jurisdiction issued a decision or the Board of Veterans’ Appeals issued a decision, the effective date shall be fixed in accordance with the facts found, but shall not be earlier than the date of receipt of the supplemental claim.

(b) The effective date of an award of disability compensation to a veteran shall be the day following the date of the veteran’s discharge or release if application therefor is received within one year from such date of discharge or release. The effective date of an award of disability compensation to a veteran who submits an application therefor that sets forth an original claim that is fully-developed (as determined by the Secretary) as of the date of submittal shall be fixed in accordance with the facts found, but shall not be earlier than the date that is one year before the date of receipt of the application. For purposes of this paragraph, an original claim is an initial claim filed by a veteran for disability compensation. This paragraph shall take effect on the date that is one year after the date of the enactment of the Honoring America’s Veterans and Caring for Camp Lejeune Families Act of 2012 and shall not apply with respect to claims filed after the date that is three years after the date of the enactment of such Act. The effective date of an award of increased compensation shall be the earliest date as of which it is ascertainable that an increase in disability had occurred, if application is received within one year from such date. The effective date of an award of disability pension to a veteran described in subparagraph (B) of this paragraph shall be the date of application or the date on which the veteran became permanently and totally disabled, if the veteran applies for a retroactive award within one year from such date, whichever is to the advantage of the veteran. A veteran referred to in subparagraph (A) of this paragraph is a veteran who is permanently and totally disabled and who is prevented by a disability from applying for disability pension for a period of at least 30 days beginning on the date on which the veteran became permanently and totally disabled.

(c) The effective date of an award of disability compensation by reason of section 1151 of this title shall be the date such injury or aggravation was suffered if an application therefor is received within one year from such date.

(d) The effective date of an award of death compensation, dependency and indemnity compensation, or death pension for which application is received within one year from the date of death shall be the first day of the month in which the death occurred.

(e) Except as provided in paragraph (2) of this subsection, the effective date of an award of dependency and indemnity compensation to a child shall be the first day of the month in which the child’s entitlement arose if application therefor is received within one year from such date. In the case of a child who is eighteen years of age or over and who immediately before becoming eighteen years of age was counted under section 1311(b) of this title in determining the amount of the dependency and indemnity compensation of a surviving spouse, the effective date of an award of dependency and indemnity compensation to such child shall be the date the child attains the age of eighteen years if application therefor is received within one year from such date.

(f) An award of additional compensation on account of dependents based on the establishment of a disability rating in the percentage evaluation specified by law for the purpose shall be payable from the effective date of such rating; but only if proof of dependents is received within one year from the date of notification of such rating action.

(g) Subject to the provisions of section 5101 of this title , where compensation, dependency and indemnity compensation, or pension is awarded or increased pursuant to any Act or administrative issue, the effective date of such award or increase shall be fixed in accordance with the facts found but shall not be earlier than the effective date of the Act or administrative issue. In no event shall such award or increase be retroactive for more than one year from the date of application therefor or the date of administrative determination of entitlement, whichever is earlier.

(h) Where an award of pension has been deferred or pension has been awarded at a rate based on anticipated income for a year and the claimant later establishes that income for that year was at a rate warranting entitlement or increased entitlement, the effective date of such entitlement or increase shall be fixed in accordance with the facts found if satisfactory evidence is received before the expiration of the next calendar year.

(i) Whenever any disallowed claim is readjudicated and thereafter allowed on the basis of new and relevant evidence resulting from the correction of the military records of the proper service department under section 1552 of title 10 , or the change, correction, or modification of a discharge or dismissal under section 1553 of title 10 , or from other corrective action by competent authority, the effective date of commencement of the benefits so awarded shall be the date on which an application was filed for correction of the military record or for the change, modification, or correction of a discharge or dismissal, as the case may be, or the date such disallowed claim was filed, whichever date is the later, but in no event shall such award of benefits be retroactive for more than one year from the date of readjudication of such disallowed claim. This subsection shall not apply to any application or claim for Government life insurance benefits.

(j) Where a report or a finding of death of any person in the active military, naval, air, or space service has been made by the Secretary concerned, the effective date of an award of death compensation, dependency and indemnity compensation, or death pension, as applicable, shall be the first day of the month fixed by that Secretary as the month of death in such report or finding, if application therefor is received within one year from the date such report or finding has been made; however, such benefits shall not be payable to any person for any period for which such person has received, or was entitled to receive, an allowance, allotment, or service pay of the deceased.

(k) The effective date of the award of benefits to a surviving spouse or of an award or increase of benefits based on recognition of a child, upon annulment of a marriage shall be the date the judicial decree of annulment becomes final if a claim therefor is filed within one year from the date the judicial decree of annulment becomes final; in all other cases the effective date shall be the date the claim is filed.

(l) The effective date of an award of benefits to a surviving spouse based upon a termination of a remarriage by death or divorce, or of an award or increase of benefits based on recognition of a child upon termination of the child’s marriage by death or divorce, shall be the date of death or the date the judicial decree or divorce becomes final, if an application therefor is received within one year from such termination.

([(m) Repealed. Pub. L. 103–446, title XII, § 1201(i)(8) , Nov. 2, 1994 , 108 Stat. 4688 .]

(n) The effective date of the award of any benefit or any increase therein by reason of marriage or the birth or adoption of a child shall be the date of such event if proof of such event is received by the Secretary within one year from the date of the marriage, birth, or adoption.

§ 5111 Commencement of period of payment

(a) Notwithstanding section 5110 of this title or any other provision of law and except as provided in paragraph (2) and subsection (c), payment of monetary benefits based on an award or an increased award of compensation, dependency and indemnity compensation, or pension may not be made to an individual for any period before the first day of the calendar month following the month in which the award or increased award became effective as provided under section 5110 of this title or such other provision of law. In the case of a veteran who is retired or separated from the active military, naval, air, or space service for a catastrophic disability or disabilities, payment of monetary benefits based on an award of compensation based on an original claim shall be made as of the date on which such award becomes effective as provided under section 5110 of this title or another applicable provision of law. For the purposes of this paragraph, the term “catastrophic disability”, with respect to a veteran, means a permanent, severely disabling injury, disorder, or disease that compromises the ability of the veteran to carry out the activities of daily living to such a degree that the veteran requires personal or mechanical assistance to leave home or bed, or requires constant supervision to avoid physical harm to self or others.

(b) Except as provided in paragraph (2) of this subsection, during the period between the effective date of an award or increased award as provided under section 5110 of this title or other provision of law and the commencement of the period of payment based on such award as provided under subsection (a) of this section, an individual entitled to receive monetary benefits shall be deemed to be in receipt of such benefits for the purpose of all laws administered by the Secretary. If any person who is in receipt of retired or retirement pay would also be eligible to receive compensation or pension upon the filing of a waiver of such pay in accordance with section 5305 of this title , such waiver shall not become effective until the first day of the month following the month in which such waiver is filed, and nothing in this section shall prohibit the receipt of retired or retirement pay for any period before such effective date.

(c) This section shall not apply to payments made pursuant to section 5310 of this title . In the case of a temporary increase in compensation for hospitalization or treatment where such hospitalization or treatment commences and terminates within the same calendar month, the period of payment shall commence on the first day of such month.

(d) For the purposes of this section, the term “award or increased award” means— an original award or award based on a supplemental claim; or an award that is increased because of an added dependent, increase in disability or disability rating, or reduction in income.

§ 5112 Effective dates of reductions and discontinuances

(a) Except as otherwise specified in this section, the effective date of reduction or discontinuance of compensation, dependency and indemnity compensation, or pension shall be fixed in accordance with the facts found.

(b) The effective date of a reduction or discontinuance of compensation, dependency and indemnity compensation, or pension— by reason of marriage or remarriage, or death of a payee shall be the last day of the month before such marriage, remarriage, or death occurs; by reason of marriage, annulment, divorce, or death of a dependent of a payee shall be the last day of the month in which such marriage, annulment, divorce, or death occurs; by reason of receipt of active service pay or retirement pay shall be the day before the date such pay began; by reason of— change in income shall (except as provided in section 5312 of this title ) be the last day of the month in which the change occurred; and change in corpus of estate shall be the last day of the calendar year in which the change occurred; by reason of a change in disability or employability of a veteran in receipt of pension shall be the last day of the month in which discontinuance of the award is approved; by reason of change in law or administrative issue, change in interpretation of a law or administrative issue, or, for compensation purposes, a change in service-connected or employability status or change in physical condition shall be the last day of the month following sixty days from the date of notice to the payee of the reduction or discontinuance; by reason of the discontinuance of school attendance of a payee or a dependent of a payee shall be the last day of the month in which such discontinuance occurred; by reason of termination of a temporary increase in compensation for hospitalization or treatment shall be the last day of the month in which the hospital discharge or termination of treatment occurred, whichever is earlier; by reason of an erroneous award based on an act of commission or omission by the beneficiary, or with the beneficiary’s knowledge, shall be the effective date of the award; and by reason of an erroneous award based solely on administrative error or error in judgment shall be the date of last payment.

§ 5113 Effective dates of educational benefits

(a) Except as provided in subsections (b) and (c), effective dates relating to awards under chapters 30, 31, 32, 34, and 35 of this title or chapter 106 of title 10 shall, to the extent feasible, correspond to effective dates relating to awards of disability compensation.

(b) When determining the effective date of an award under chapter 35 of this title for an individual described in paragraph (2) based on an original claim, the Secretary may consider the individual’s application as having been filed on the eligibility date of the individual if that eligibility date is more than one year before the date of the initial rating decision. An individual referred to in paragraph (1) is an eligible person who— submits to the Secretary an original application for educational assistance under chapter 35 of this title within one year of the date that the Secretary makes the rating decision; claims such educational assistance for pursuit of an approved program of education during a period preceding the one-year period ending on the date on which the application was received by the Secretary; and would have been entitled to such educational assistance for such course pursuit if the individual had submitted such an application on the individual’s eligibility date. In this subsection: The term “eligibility date” means the date on which an individual becomes an eligible person. The term “eligible person” has the meaning given that term under subparagraphs (A), (B), (D), and (E) of section 3501(a)(1) of this title . The term “initial rating decision” means with respect to an eligible person a decision made by the Secretary that establishes (i) service connection for the death of the person from whom such eligibility is derived or (ii) the existence of the service-connected total disability permanent in nature (or, in the case of a person made eligible under section 3501(a)(1)(E), the total disability permanent in nature incurred or aggravated in the line of duty in the active military, naval, air, or space service) of the person from whom such eligibility is derived, as the case may be.

(c) The effective date of an adjustment of benefits under any chapter referred to in subsection (a) of this section, if made on the basis of a certification made by the veteran or person and accepted by the Secretary under section 3680(g) of this title , shall be the date of the change.

§ 5120 Payment of benefits; delivery

(a) Monetary benefits under laws administered by the Secretary shall be paid by checks drawn, pursuant to certification by the Secretary, in such form as to protect the United States against loss, and payable by the Treasurer of the United States. Such checks shall be payable without separate vouchers or receipts except in any case in which the Secretary may consider a voucher necessary for the protection of the Government. Such checks shall be transmitted by mail to the payee thereof at the payee’s last known address and, if the payee has moved and filed a regular change of address notice with the United States Postal Service, shall be forwarded to the payee. The envelope or cover of each such checks shall bear on the face thereof the following notice: “POSTMASTER: PLEASE FORWARD if addressee has moved and filed a regular change-of-address notice. If addressee is deceased, return the letter with date of death, if known.”

(b) Postmasters, delivery clerks, letter carriers, and all other postal employees are prohibited from delivering any mail addressed by the United States and containing any such check to any person whomsoever if such person has died or in the case of a surviving spouse, if the postal employee believes that the surviving spouse has remarried (unless the mail is addressed to the surviving spouse in the name the surviving spouse has acquired by the remarriage). The preceding sentence shall apply in the case of checks in payment of benefits other than pension, compensation, dependency and indemnity compensation, and insurance, only insofar as the Secretary deems it necessary to protect the United States against loss.

(c) Whenever mail is not delivered because of the prohibition of subsection (b), such mail shall be returned forthwith by the postmaster with a statement of the reason for so doing, and if because of death or remarriage, the date thereof, if known. Checks returned under this subsection because of death or remarriage shall be canceled.

(d) Notwithstanding subsection (a) of this section, pursuant to an agreement with the Department of the Treasury under which the Secretary certifies such benefits for payment, monetary benefits under laws administered by the Secretary may be paid other than by check upon the written request of the person to whom such benefits are to be paid, if such noncheck payment is determined by the Secretary to be in the best interest of such payees and the management of monetary benefits programs by the Department.

(e) Whenever the first day of any calendar month falls on a Saturday, Sunday, or legal public holiday (as defined in section 6103 of title 5 ), the Secretary shall, to the maximum extent practicable, certify benefit payments for such month in such a way that such payments will be delivered by mail, or transmitted for credit to the payee’s account pursuant to subsection (d) of this section, on the Friday immediately preceding such Saturday or Sunday, or in the case of a legal holiday, the weekday (other than Saturday) immediately preceding such legal public holiday, notwithstanding that such delivery or transmission of such payments is made in the same calendar month for which such payments are issued.

(f) In the case of a payee who does not have a mailing address, payments of monetary benefits under laws administered by the Secretary shall be delivered under an appropriate method prescribed pursuant to paragraph (2) of this subsection. The Secretary shall prescribe an appropriate method or methods for the delivery of payments of monetary benefits under laws administered by the Secretary in cases described in paragraph (1) of this subsection. To the maximum extent practicable, such method or methods shall be designed to ensure the delivery of payments in such cases.

§ 5121 Payment of certain accrued benefits upon death of a beneficiary

(a) Except as provided in sections 3329 and 3330 of title 31, periodic monetary benefits (other than insurance and servicemen’s indemnity) under laws administered by the Secretary to which an individual was entitled at death under existing ratings or decisions or those based on evidence in the file at date of death (hereinafter in this section and section 5122 of this title referred to as “accrued benefits”) and due and unpaid, shall, upon the death of such individual be paid as follows: Upon the death of a person receiving an apportioned share of benefits payable to a veteran, all or any part of such benefits to the veteran or to any other dependent or dependents of the veteran, as may be determined by the Secretary. Upon the death of a veteran, to the living person first listed below: The veteran’s spouse. The veteran’s children (in equal shares). The veteran’s dependent parents (in equal shares). Upon the death of a surviving spouse or remarried surviving spouse, to the children of the deceased veteran. Upon the death of a child, to the surviving children of the veteran who are entitled to death compensation, dependency and indemnity compensation, or death pension. Upon the death of a child claiming benefits under chapter 18 of this title, to the surviving parents. In all other cases, only so much of the accrued benefits may be paid as may be necessary to reimburse the person who bore the expense of last sickness and burial.

(b) No part of any accrued benefits shall be used to reimburse any political subdivision of the United States for expenses incurred in the last sickness or burial of any beneficiary.

(c) Applications for accrued benefits must be filed within one year after the date of death. If a claimant’s application is incomplete at the time it is originally submitted, the Secretary shall notify the claimant of the evidence necessary to complete the application. If such evidence is not received within one year from the date of such notification, no accrued benefits may be paid.

§ 5121A Substitution in case of death of claimant

(a) Substitution.— If a claimant dies while a claim for any benefit under a law administered by the Secretary, or an appeal of a decision with respect to such a claim, is pending, a living person who would be eligible to receive accrued benefits due to the claimant under section 5121(a) of this title may, not later than one year after the date of the death of such claimant, file a request to be substituted as the claimant for the purposes of processing the claim to completion. Any person seeking to be substituted for the claimant shall present evidence of the right to claim such status within such time as prescribed by the Secretary in regulations. Substitution under this subsection shall be in accordance with such regulations as the Secretary may prescribe.

(b) Limitation.— Those who are eligible to make a claim under this section shall be determined in accordance with section 5121 of this title .

§ 5122 Cancellation of checks mailed to deceased payees

A check received by a payee in payment of accrued benefits shall, if the payee died on or after the last day of the period covered by the check, be returned to the issuing office and canceled, unless negotiated by the payee or the duly appointed representative of the payee’s estate. The amount represented by such check, or any amount recovered by reason of improper negotiation of any such check, shall be payable in the manner provided in section 5121 of this title , without regard to section 5121(c) of this title . Any amount not paid in the manner provided in section 5121 of this title shall be paid to the estate of the deceased payee unless the estate will escheat. ( Pub. L. 85–857 , Sept. 2, 1958 , 72 Stat. 1229 , § 3022; Pub. L. 99–576, title VII, § 701(67) , Oct. 28, 1986 , 100 Stat. 3296 ; renumbered § 5122 and amended Pub. L. 102–40, title IV, § 402(b)(1) , (d)(1), May 7, 1991 , 105 Stat. 238 , 239; Pub. L. 104–316, title II, § 202(t) , Oct. 19, 1996 , 110 Stat. 3845 .)

§ 5123 Rounding down of pension rates

The monthly or other periodic rate of pension payable to an individual under section 1521, 1541, or 1542 of this title or under section 306(a) of the Veterans’ and Survivors’ Pension Improvement Act of 1978 ( Public Law 95–588 ), if not a multiple of $1, shall be rounded down to the nearest dollar. (Added Pub. L. 97–253, title IV, § 403(a)(1) , Sept. 8, 1982 , 96 Stat. 802 , § 3023; renumbered § 5123, Pub. L. 102–40, title IV, § 402(b)(1) , May 7, 1991 , 105 Stat. 238 ; amended Pub. L. 102–83, § 5(c)(1) , Aug. 6, 1991 , 105 Stat. 406 .)

§ 5124 Acceptance of claimant’s statement as proof of relationship

(a) For purposes of benefits under laws administered by the Secretary, the Secretary may accept the written statement of a claimant as proof of the existence of any relationship specified in subsection (b) for the purpose of acting on such individual’s claim for benefits.

(b) Subsection (a) applies to proof of the existence of any of the following relationships between a claimant and another person: Marriage. Dissolution of a marriage. Birth of a child. Death of any family member.

(c) The Secretary may require the submission of documentation in support of the claimant’s statement if— the claimant does not reside within a State; the statement on its face raises a question as to its validity; there is conflicting information of record; or there is reasonable indication, in the statement or otherwise, of fraud or misrepresentation.

§ 5125 Acceptance of reports of private physician examinations

For purposes of establishing any claim for benefits under chapter 11 or 15 of this title, a report of a medical examination administered by a private physician that is provided by a claimant in support of a claim for benefits under that chapter may be accepted without a requirement for confirmation by an examination by a physician employed by the Veterans Health Administration if the report is sufficiently complete to be adequate for the purpose of adjudicating such claim. (Added Pub. L. 103–446, title III, § 301(b) , Nov. 2, 1994 , 108 Stat. 4658 .)

§ 5126 Benefits not to be denied based on lack of mailing address

Benefits under laws administered by the Secretary may not be denied a claimant on the basis that the claimant does not have a mailing address. (Added Pub. L. 106–475, § 3(b) , Nov. 9, 2000 , 114 Stat. 2098 .)